Abstract

This study examined the relationship between workplace discipline and organizational performance in commercial banks in Abia State, Nigeria. Specifically, it investigated the relationships between professional conduct, attendance and punctuality, ethical financial conduct, compliance with internal controls, and organizational performance. A descriptive survey design was adopted. The population comprised 1,720 staff of ten selected commercial banks operating 60 branches in Aba and Umuahia, while a sample of 324 respondents was determined using the Taro Yamane formula. Data were collected using a structured 24-item questionnaire, which recorded a Cronbach’s alpha reliability coefficient of 0.87. Of the 324 questionnaires administered, 308 were properly completed and returned, representing a 95.1% response rate. Mean and standard deviation were used to answer the research questions, while Pearson Product Moment Correlation was employed to test the four null hypotheses at the 0.05 level of significance. The findings revealed significant positive relationships between professional conduct and organizational performance (r = .624), attendance and punctuality and organizational performance (r = .571), ethical financial conduct and organizational performance (r = .681), and compliance with internal controls and organizational performance (r = .713). The study concluded that workplace discipline is significantly and positively related to organizational performance, with compliance with internal controls recording the strongest relationship among the dimensions examined