THE INTERPLAY OF KNOWLEDGE MANAGEMENT STRATEGIES AND PERFORMANCE OF TERTIARY INSTITUTIONS IN SOUTH-SOUTH, NIGERIA
Abstract
The researchers examined the interplay of knowledge management strategies and performance of tertiary institutions in South-South, Nigeria. The core objective of the study was to examine the effect of knowledge management strategies and performance of tertiary institutions in South-South, Nigeria. The researchers adopted a survey design approach. The study was conducted in six states that make up the South South zone of Nigeria. The target population of thirty three thousand, three hundred and eighty six (33,386) obtained from the twenty four (24) selected in South-South, Nigeria was employed for the study. The sample size of five hundred and eighty nine (589) respondents was derived from Godden (2004) statistical formula. Questionnaire was the main instrument for data collection. The study utilized Simple Linear Regression Model of SPSS Version 25.0 to test the hypotheses. The result revealed a positive and significant effect between the proxies of knowledge management strategies and performance. The study concluded that knowledge management strategies had a positive and significant effect on the performance of tertiary institutions in South-South, Nigeria and therefore recommended that management of the tertiary institutions must continuously develop sophisticated personalization strategies to remain competitive and relevant and regularly adopt policies that encourage employees to be innovative by using knowledge assets to improve their performance in regards to decision making and solving emerging problems as well as complex problems