PUBLIC ADMINISTRATION IN NIGERIA AND CIVIL SERVICE PAPERLESSPOLICY; THE PROSPECT AND GLOBAL BENCHMARK.

Abstract

The world has move from analog to digital era, the implementation of paperless policy initiatives
within Nigeria's civil service system is a welcome development; seeking to modernize
administrative processes to join the global communities as government worldwide transit from
traditional paper-based systems to an era of digitalization in providing e-governance service
delivery, digital document management systems, and electronic service mechanism in enhancing
administration, create efficiency, transparency, and citizen service delivery. This paper examines
the challenges and opportunities of transitioning from traditional paper-based systems to
paperless policy and analyzes the current state of Nigeria's civil service, effort on digitization in
last the past administration. The prospect, and challenges ahead in meeting international best
practices considering the policy frameworks, implementation strategies, and operational
outcomes as regard to public administration in Nigeria. It's opined there will significant progress
in digital infrastructure development, improvements in processing times, cost reduction, and
accessibility of government services when successfully implemented and further highlights
innovative approaches to overcoming resource constraints, and creating inclusive digital
governance frameworks, leadership commitment, Finally, Recommendations strategies for
scaling digital initiatives, ensuring cyber security, and maintaining service quality during digital
transitions.