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International Journal of Innovative Studies (IJOIS)

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Publication Details

THE RELATIONSHIP BETWEEN THE CONSUMER’S DEMAND AND MEDIUM ENTERPRISE PROFITABILITY

Author(s)
Article Type Research Article
Pages 133-149
Issue Vol. 1. No. 1. 2025
Publication Date

Abstract

The study was conducted to investigate the relationship between consumer demand and micro, small, and medium enterprises (MEs) within the context of Eastern Samar. Specifically, the study aims to understand how consumer preferences, purchasing behavior, and socio-economic factors influence the performance and sustainability of MEs operating in this region. A descriptivecorrelational design was utilized to determine the Relationship between the Consumer’s Demand and Medium Enterprises Profitability in 2nd District of Eastern Samar. Complete enumeration of 50 was selected from the total population of small business owners. The study adopted the survey questionnaire of the International Labour Organization (n.d) titled, “The Consumer Demand Survey Tool and Forms“ for the independent variable while the dependent variable will be adopted from United States Agency (2005), “Micro, Small and Medium Enterprise Financial Services Demand”. Results shows that selected consumer profile variables such as Types of Business, Number of Employees, Number of Years in Operation, Average Monthly Revenue indicates no impact on medium enterprises profitability and suggest the need for more nuanced analyses to uncover potential indirect relationships. The research also highlights the existing degree of relationship between the consumer’s demand and medium enterprises profitability which shows a highly significant correlation. This suggests that as consumer demand increases, profitability also tends to rise, making consumer demand a key driver for these businesses. Based on these findings, the researcher recommends enterprises to align products and services with consumer preferences that are likely profitable, emphasizing the importance of demand forecasting and responsive product development strategies. Lastly, offer programs that train MEs in workforce management, emphasizing customer service and operational efficiency.